Bitter taste of having Ford - Letter to team Ford
Hi Team Ford This is Anurag this side - part of the Ford family since 2013. Ford advertises "A Family waali Feeling", however over the course of last 3 weeks I haven't really felt like a part of the Ford family through my interactions with your dealership - Harpreet Ford, Gurgaon and also Ford Customer Care. Vehicle Number: HR 26 CA 7553 Phone No.: 9899197628 Re-counting the harrowing experience and looking forward to a solution:- 4th Oct'19 : On noticing that the Air Conditioner automatically switched off after 15-20 minutes of vehicle running - I immediately called up the Harpreet Ford Service department and explained the issue. I was told that the next day the technician would come and check the vehicle. If the vehicle was in drivable condition, he would drive the vehicle to the workshop else he would tow the vehicle to the workshop. 5th Oct'19 - As promised, the guy came in the morning and checked the vehicle. Post checking, he deeme...